Customs Advisory

Zero legal frictions. We guarantee strict compliance with customs regulations by coordinating with our business partners authorized by the DIAN to carry out the customs process, so that your cargo flows without delays or extra costs.

Frictionless procedures.

Our customs team and our partners support you with:

Step 1

Preventive Review

Prior audit of documents (invoices, BL/AWB) and correct tariff classification.

Step 1

Step 2

Official Declaration

Presentation and processing of the Import/Export Declaration before the DIAN.

Step 2

Step 3

Inspections and Appraisals

Accompaniment in physical or documentary appraisals required by the customs authority.

Step 3

Step 4

Customs Clearance and Withdrawal

Obtaining the customs clearance of the merchandise, allowing its free disposition or transit.

Step 4

Institutional Backing

We operate under your mandate, backed by experts

Customs operations leave no room for error. That is why at JMC Logistics we have authorized business partners to carry out the customs process, ensuring total compliance with customs, tax, and exchange legislation. We have a specialized customs team to provide you with advisory for your projects and agreements.

Value-Added Regulatory Solutions

Tariff Classification

We accurately determine the tariff subheading to avoid sanctions and optimize the payment of taxes.

Processing of Regulatory Clearances

Agile management before regulatory entities (INVIMA, ICA, SIC, MinAmbiente) prior to the arrival of your cargo.

Accompaniment in Appraisals

Technical presence during inspections by the DIAN or Anti-Narcotics Police to resolve doubts on-site.

Post-Dispatch Audit

Exhaustive documentary review post-operation to ensure the entire file is ready for future controls.

Clarity and Transparency

Frequently Asked Questions

How long does a customs clearance process take?

The time depends on the selectivity channel assigned by the DIAN (Green, Yellow, or Red). If the documentation is in order (which is our job), an automatic clearance can happen the same day. Physical or documentary appraisals can take 1 to 3 additional business days.

What documents do I need to start an import?

Generally, we require the Commercial Invoice, the Packing List, the Transport Document (BL or AWB), the signed Customs Mandate, and, if applicable, Regulatory Clearances (Vistos Buenos) or Certificates of Origin. Our team will send you an exact checklist according to your merchandise.

Why is tariff classification so important?

The tariff subheading determines the taxes to be paid (Tariff and VAT) and the legal requirements (such as INVIMA or ICA Clearances) to enter the cargo. An error in this code can generate seizure of the merchandise, readjustments, and heavy fines by the DIAN. That is why our experts carry out rigorous profiling.